Terms & Conditions

Welcome to Houme! These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to abide by these terms. Please read them carefully.

1. Account Registration:

   • You may be required to create an account to access certain features of our website.
   • You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.

2. Ordering and Purchasing:

   • By placing an order through our website, you agree to provide accurate and complete information, including shipping details and payment information.
   • All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order for any reason.
   • Prices are subject to change without prior notice. The final price displayed at checkout is inclusive of all applicable taxes and fees.

3. Shipping:

   • We strive to process and ship orders promptly. However, shipping times may vary depending on your location and product availability.
   • We offer shipping options and rates during the checkout process. Please review them carefully before completing your purchase.
   • Any delays or issues with shipping will be communicated to you promptly.

4. Refunds and Returns:

   • We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may request a refund or exchange within 7 days of receiving your order.
   • To initiate a return or exchange, please contact our customer support team for assistance. We may require proof of purchase or additional information to process your request.
   • Refunds will be issued to the original payment method used for the purchase, minus any applicable shipping charges or restocking fees.
   • In case of products ordered under Buy1 & Get 1 offer, return shipping cost will to be borne by customer itself.
   • Refunds will be processed within 3 working days of receiving the product.
   • Returned items should have original packaging intact and products should not be in used conditions.

5. Cancellations:

   • You may cancel your order before it has been shipped for a full refund.
   • If your order has already been shipped, you may still cancel it, but you may be responsible for return shipping costs.
   • We reserve the right to cancel any order for any reason, including but not limited to product unavailability, pricing errors, or fraudulent activity.

6. Intellectual Property:

   • All content on our website, including text, graphics, logos, images, and software, is the property of Houme and is protected by copyright and other intellectual property laws.
   • You may not reproduce, distribute, modify, or republish any content from our website without prior written consent.

7. Limitation of Liability:

   • We are not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or services.
   • In no event shall our total liability to you exceed the total amount paid by you for the products or services purchased through our website.

8. Governing Law:

   • These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
   • Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Bangalore, India.

9. Changes to Terms:

   • We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
   • Your continued use of our website after any such changes constitutes your acceptance of the updated terms.

If you have any questions or concerns about these Terms and Conditions, please contact us at hi@houme.in . Thank you for choosing Houme !