Privacy Policy

Welcome to Houme ! We're dedicated to safeguarding your privacy while providing you with an exceptional online shopping experience. As an e-commerce platform operating in India under a marketplace model, we prioritize the security and confidentiality of your personal information. This Privacy Policy outlines how we collect, utilize, and protect your data, ensuring transparency and trustworthiness in our practices.

  1. Information Collection:

a. Personal Information:

  • When you register an account with us, we may collect essential personal details like your name, email address, contact number, and shipping address.
  • Additionally, if provided, we gather supplementary information such as your birth date, gender, and payment details.
  • Your interactions with our platform, including browsing history and purchase records, are also logged for personalized service.

b. Non-Personal Information:

  • We automatically gather certain non-personal data like IP addresses, browser type, and device information to enhance your browsing experience.
  • Utilizing cookies, web beacons, and similar technologies, we analyze user behavior patterns and preferences to optimize our services.
  1. Utilization of Information:

a. Personal Information:

  • Your personal data is primarily used to manage your account, process orders, and deliver exceptional customer support.
  • We may also communicate with you regarding order updates, promotions, and service enhancements.
  • Internally, your information aids in data analysis, service improvement, and enhancing overall user satisfaction.

b. Non-Personal Information:

  • Non-personal data is leveraged to identify trends, administer our website, and gain insights into our diverse user base.
  • This information also guides our marketing strategies, including targeted advertising campaigns.
  1. Information Sharing:

a. With Trusted Partners:

  • We share your personal data with third-party service providers to facilitate order processing, payment handling, and product delivery.
  • These partners are contractually bound to uphold strict confidentiality standards and are restricted from using your information for any other purpose.

b. Legal Obligations:

  • In compliance with legal requirements, we may disclose your information if mandated by law or in response to judicial requests.

  1. Data Security:

    • We implement robust security measures to protect your personal data from unauthorized access, alteration, or destruction.
    • Despite our best efforts, we acknowledge that no online transmission or storage method is entirely foolproof.

  2. Your Rights:

    • You have the right to review, update, or delete your personal information through your account settings.
    • Opt-out options for promotional communications are available, though transactional messages related to your orders may still be sent.

  3. Policy Updates:

    • This Privacy Policy may be updated periodically to reflect changes in our practices. We encourage you to review this page regularly for any updates.

  4. Contact Us:

    • Should you have any questions or concerns about our Privacy Policy or data handling practices, please reach out to us at hello@houme.in

By using our platform, you agree to the terms outlined in this Privacy Policy, ensuring a secure and enjoyable shopping experience.